FREE DELIVERY ON ORDERS OVER $150

Frequently Asked Questions2024-09-17T23:10:15+00:00

Frequently Asked
Questions

Shipping

How will I know when my order ships?2024-09-16T13:16:34+00:00

You will receive an email confirmation when your order ships.

Can I change my shipping address or cancel my order?2024-09-16T13:15:43+00:00

We strive to fulfill orders quickly. While we can’t make any guarantees, please email us at [email protected] as soon as possible, and we’ll do our best to assist you.

Returns & Exchanges

Can I return or exchange my jewelry?2024-09-16T13:16:13+00:00

Returns are accepted within 30 days if the item is unworn and in its original packaging. Please note that all sale items are final and non-returnable.

How do I start a return?2024-09-17T20:45:05+00:00

Email us at [email protected] with your order number and contact information along with an explanation of why you’d like to return the item, and we’ll be in touch.

When will I receive my refund?2024-09-17T20:47:19+00:00

Return processed within 7 business days from when we receive it back and you will receive a confirmation email once processed.

What is your warranty?2024-09-17T20:49:27+00:00

Chains are warrantied for 30 days.
Silver & gold-lifetime for plating, does not include tarnishing as that is normal for silver jewelry and can be polished with a cloth. Warranty is for plating not holding up.

Products

What is our jewelry made of?2024-09-17T20:51:51+00:00

Our jewelry is crafted from pewter and meticulously plated with 100 microns of 18k gold or 99.9% sterling silver.
What is Pewter?: Vintage jewelry was often crafted from pewter, a versatile metal alloy, prized for its durability and ease of molding into intricate designs.

Can I get a piece in a different color/length?2024-09-17T20:52:31+00:00

Yes you can get all of our pieces in either gold or silver plated.
Each necklace has its specified chain length.

How should I care for my jewelry?2024-09-17T22:58:49+00:00
Is your jewelry waterproof?2024-09-17T20:54:09+00:00

While our gold plated pieces are water resistant we recommend you follow the care instructions and take off when showering, swimming, using lotions, etc. to extend the lifetime of the jewelry.

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